Privacy & Cookies Policy
Effective Date: October 21, 2025
Company: STARTEX AGENCIA DE MARKETING E LANÇAMENTOS DIGITAIS LTDA. – ME
Trading Name: Agência Startex
Registered Address: Rua Dionísio Erthal, 69, Apt. 1002, Bloco B, Santa Rosa – Niterói/RJ – CEP 24240-020, Brazil
CNPJ: 36.656.640/0001-00
Website: https://startexagency.com
Contact Email: [email protected]
1. Introduction
Agência Startex (“we,” “our,” or “us”) is committed to protecting your privacy.
This Privacy & Cookies Policy explains how we collect, use, and protect your personal data when you visit our website, interact with our content, or use our services.
We comply with the EU General Data Protection Regulation (GDPR), the Brazilian General Data Protection Law (LGPD – Law No. 13.709/2018), and other applicable privacy laws.
By continuing to use this website, you acknowledge and agree to the terms described below.
2. Data We Collect
We may collect the following categories of data:
Personal Identification Data: name, email address, phone number, company name, and any information you voluntarily provide through contact or subscription forms.
Technical Data: IP address, browser type, device information, and usage statistics collected via cookies or analytics tools.
Marketing Data: preferences, interactions with newsletters, campaigns, and ads.
We do not intentionally collect sensitive personal data (such as racial origin, political opinions, or health information).
3. Legal Basis for Processing
We process your personal data based on the following legal grounds:
Consent: when you voluntarily provide your information or accept cookies.
Legitimate Interest: to improve our services, marketing, and site performance.
Legal Obligation: when required by applicable law or regulatory authority.
Contractual Necessity: when processing is necessary to fulfill service agreements.
4. How We Use Your Data
Your information is used to:
Provide, personalize, and improve our marketing and creative services.
Respond to inquiries or requests sent via forms or email.
Send newsletters or promotional materials (only with your consent).
Analyze user behavior and website performance to enhance user experience.
Comply with legal obligations and prevent misuse or fraud.
We do not sell, rent, or trade your personal data under any circumstances.
5. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal or contractual requirements.
Once the retention period expires, the data will be securely deleted or anonymized.
6. Sharing of Data
We may share limited information with trusted service providers and partners who assist us in operating our business, including:
Google Analytics – web traffic analysis
Meta / Instagram / YouTube – advertising and media performance
Mailler Liter or similar platforms – email marketing automation
Hosting and IT providers – infrastructure and security management
All third-party partners are required to process data in accordance with GDPR and LGPD standards.
7. International Data Transfers
If your personal data is transferred outside Brazil or the European Economic Area (EEA), such transfers will be carried out under appropriate safeguards, including Standard Contractual Clauses (SCCs) or other legally recognized mechanisms.
8. Your Rights
Under the GDPR and LGPD, you have the right to:
Access and obtain a copy of your personal data.
Request correction, deletion, or restriction of your data.
Withdraw consent at any time.
Object to certain processing activities.
Request data portability to another controller.
File a complaint with a supervisory authority (such as ANPD in Brazil or an EU Data Protection Authority).
To exercise your rights, please contact us at [email protected].
9. Data Security
We use appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
Access to personal information is restricted to employees and partners who need it for legitimate business purposes.
10. Cookies Policy
10.1 What Are Cookies
Cookies are small text files stored on your device that help the website function properly, analyze performance, and provide a more personalized experience.
10.2 Types of Cookies We Use
Essential Cookies: necessary for basic website functionality.
Analytics Cookies: help us understand how visitors interact with the site.
Marketing Cookies: used for advertising and remarketing campaigns.
Preference Cookies: remember your settings and language preferences.
10.3 Managing Cookies
You can manage or disable cookies at any time through your browser settings.
Please note that disabling some cookies may affect website performance.
10.4 Cookie Notice
We serve cookies. If you’re okay with that, click “Accept all.”
You can also choose which cookies to enable by clicking “Settings.”
By continuing to use this site without changing your settings, you consent to our use of cookies as described here.
11. Changes to This Policy
We may update this Privacy & Cookies Policy periodically to reflect changes in our practices or legal requirements.
The updated version will be published on this page with a new effective date.
We encourage you to review this policy regularly.
12. Contact Information
If you have any questions, requests, or concerns about this Privacy & Cookies Policy, please contact us at:
Agência Startex
Rua Dionísio Erthal, 69, Apt. 1002, Bloco B
Santa Rosa – Niterói/RJ – CEP 24240-020 – Brazil
Email: [email protected]
Website: https://startexagency.com
